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2023 Q3 Release Notes

2023 Q3 Release Notes – in addition to various stability improvements, and UX optimization across the platform, the following features are included within the Q3 core product release

Contact Center

  • Ability to view cancelled appointments in scheduler view
  • Ability to view tasks at the population and member level within contact center
  • Improvements to validation within onboarding interface
  • Optimization to route planning capabilities for in-home appointments
  • Analytics dashboard within scheduler record including historical chronic conditions, open gaps in care and distance to PCP
  • Configurability for default scheduler queue statuses
  • Redesign of contact center dashboard with more useful metrics and visualizations
  • Provider relationship management module with organization level attribution and robust tasking and telephony capabilities


Clinical Quality

Data Management

System Capabilities

  • BETA: Community module facilitating communication between system users
  • Ability to generate CPT code from assessment response selection
  • BETA: Overall workflow configuration capabilities
  • BETA: Complete overhaul of datagrids to facilitate authorship through self service interface
  • Stock reporting suite with improved capabilities over embedded analytics
  • Improved handling of dropdowns with search capability
  • Standardization of sorting capabilities across tabular views
  • Self service interface for configuration of voicemail
  • Support to buy and manage phone numbers through engagement studio
  • Reorganization of engagement capabilities into unified Engagement Management admin panel
  • Enhancements to automation builder to include record update use cases
  • Ability to define custom fields within member sidebar
  • Improvements to naming conventions in master data management
  • Improved handling of dropdown functionality throughout platform
  • Ability to document care plan assets in multiple languages
  • Support for appointment type sub-durations
  • Implementation of Google Places driven address look-up across platform
  • Ability to mark specific questions within an assessment as required
  • Ability to restrict specific system users to login via SSO only
  • Self service interface for updating user profile
  • Additional dynamic fields available in appointment reminders
  • Improve handling of pills for projects and client relationships to prevent overflowing lists of values
  • Improvements to assessment authoring interface
  • Ability to delete encounter form sections
  • Capability to define sort order for care plan assets
  • Ability to view encounter form sections by project