2023 Q3 Release Notes – in addition to various stability improvements, and UX optimization across the platform, the following features are included within the Q3 core product release
Contact Center
- Ability to view cancelled appointments in scheduler view
- Ability to view tasks at the population and member level within contact center
- Improvements to validation within onboarding interface
- Optimization to route planning capabilities for in-home appointments
- Analytics dashboard within scheduler record including historical chronic conditions, open gaps in care and distance to PCP
- Configurability for default scheduler queue statuses
- Redesign of contact center dashboard with more useful metrics and visualizations
- Provider relationship management module with organization level attribution and robust tasking and telephony capabilities
Provider
- Support for documenting late entries in clinical notes module
- Optimization of navigation within module to better support lower resolution devices
- Ability to utilize previous answers when completing same assessment for a member multiple times
- Authorship capabilities for care plan templates
- Audit/change-log capabilities which show all changes made to care plan elements
- Overhaul of member sidebar with additional capabilities around editing data elements
- Support for custom fields in patient sidebar
- Ability to preview clinical documentation before submitting encounter to complete status
- Side-by-side calendar view for provider availability
- Ability to reassign tasks in bulk to care team users and teams
- Ability to choose which project to document an encounter under where a member is assigned multiple
- Ability to create a clinical note from a task
- Ability to upload document when creating clinical note
- BETA: Capability to deploy RPM programs using text message for medication adherence, care plan updates and vitals capture
- Improvements to assessment UX and ability to delete assessments added in error
- Ability to receive inbound calls through provider application
- Customization capabilities for patient telehealth waiting room
- Ability to create ad-hoc encounter without appointment or availability
- Case dashboard with reassignment capabilities and visualizations
- Support for ingesting and displaying data from remote patient monitoring devices
- Display of dynamic datagrids within member health profile
- Complete redesign of member timeline for improved usefulness
- Redesign of provider dashboard to include more useful metrics and visualizations for encounter-based and longitudinal workflows
- Overhaul care team interface with more logical layout and presentation
Clinical Quality
- Upload workflow for handling of paper-based external encounter documentation
- BETA: Prospective review module
- Implementation of OCR and NLP engine for automated extraction of ICD-10 and CPT codes from uploaded documentation
- Redesign of clinical quality module dashboard to include metrics and visualizations for all HCC coding programs
Data Management
- Ability to preview EDI batches as individual claims in CMS-1500 form
- Ability to author export templates within data manager tool using a robust variable library
- Self service interface for organization level EDI configurations
- BETA: Data modeler workbench with capabilities to generate data extracts from Curitics analytics views
- Ability to establish SFTP accounts to facilitate secure data transfer
- SFTP listener capabilities to facilitate notification when new files are uploaded to Curitics managed SFTP environments
- Ability to ingest and map data from standardized and non-standardized formats
- Overhaul of cohort builder tool enabling cohort creation using demographic and clinical parameters
System Capabilities
- BETA: Community module facilitating communication between system users
- Ability to generate CPT code from assessment response selection
- BETA: Overall workflow configuration capabilities
- BETA: Complete overhaul of datagrids to facilitate authorship through self service interface
- Stock reporting suite with improved capabilities over embedded analytics
- Improved handling of dropdowns with search capability
- Standardization of sorting capabilities across tabular views
- Self service interface for configuration of voicemail
- Support to buy and manage phone numbers through engagement studio
- Reorganization of engagement capabilities into unified Engagement Management admin panel
- Enhancements to automation builder to include record update use cases
- Ability to define custom fields within member sidebar
- Improvements to naming conventions in master data management
- Improved handling of dropdown functionality throughout platform
- Ability to document care plan assets in multiple languages
- Support for appointment type sub-durations
- Implementation of Google Places driven address look-up across platform
- Ability to mark specific questions within an assessment as required
- Ability to restrict specific system users to login via SSO only
- Self service interface for updating user profile
- Additional dynamic fields available in appointment reminders
- Improve handling of pills for projects and client relationships to prevent overflowing lists of values
- Improvements to assessment authoring interface
- Ability to delete encounter form sections
- Capability to define sort order for care plan assets
- Ability to view encounter form sections by project